New low-code and no-code (LC/NC) tools make it possible to quickly create custom apps designed to tackle the unique challenges of your business. If you haven’t seen these tools in action, it can be difficult to fully understand the time and cost savings they provide. The example below shows what’s possible for one challenge at a hotel chain, and you can see additional examples from a variety of industries. If you’d like to explore how these tools can help with your specific business, please share one of your own challenges below
Challenge
A hotel company uses a SaaS system to manage online bookings, check-ins, room turnovers, and more. However, vacation rentals work differently from standard hotel operations. Guests are automatically checked in before their stay and receive a personal smart lock code for entry. Until now, contractors have manually managed this process by reviewing daily reservations, generating lock codes, and sending them to guests via text or email. The lock codes must be changed only after the room is prepared for the next guest to avoid locking out previous guests, which has been difficult to coordinate with contractors. Additionally, there are security concerns related to sharing sensitive guest information, like addresses and lock codes, with contractors who aren’t vetted as thoroughly as hotel employees.
Solution
A LC/NC app can automate the entire process. It looks three days ahead in the SaaS booking system for upcoming reservations, generates a lock code, and sends it to the guest, also letting them know they’ll receive another email when their unit is ready. As soon as the cleaning staff marks the room as prepared in the property management system, the app updates the smart lock system with the new code and sends the guest a message to let them know their rental is ready.
Benefits
By automating this process, the company eliminates the need for contractors, saving approximately $60,000 annually. Guest security is improved by limiting access to sensitive information. Furthermore, guests receive their code ahead of time, reducing the number of inquiries about check-in details and improving overall satisfaction. Errors from manual data entry are minimized, helping avoid guest inconveniences and negative experiences.
Let’s Solve Your Challenge
Curious about what a Low-code / No-code (LC/NC) solution can do for your business? Explore the steps involved in creating an app on the how it works page. Then, request a free, no-obligation solution analysis, just like the ones shown on the examples page, using the form below.