New low-code and no-code (LC/NC) tools make it possible to quickly create custom apps designed to tackle the unique challenges of your business. If you haven’t seen these tools in action, it can be difficult to fully understand the time and cost savings they provide. The example below shows what’s possible for one challenge at an HVAC company, and you can see additional examples from a variety of industries. If you’d like to explore how these tools can help with your specific business, please share one of your own challenges below.
Challenge
A large HVAC service company hires temporary staff each fall to look up past customers and schedule their annual maintenance. However, it’s becoming increasingly difficult and expensive to hire these workers, and fewer customers are answering phone calls, making this approach less effective.
Solution
A LC/NC app connects to the company’s invoicing system to identify customers who last had service over a year ago. It sends reminders via text or email, providing a link for customers to schedule their service. The app integrates with the existing scheduling system to check availability, and it automatically creates appointments within their current scheduling and invoicing platform. If no appointment is booked, the system follows up three times over the next couple of weeks to prompt action.
Benefits
This solution eliminates the cost of hiring temporary staff, saving the company an estimated $20,000 annually. Customers are reached more effectively, with appointment bookings increasing by 35%, leading to a corresponding increase in maintenance service revenue.
Let’s Solve Your Challenge
Curious about what a Low-code / No-code (LC/NC) solution can do for your business? Explore the steps involved in creating an app on the how it works page. Then, request a free, no-obligation solution analysis, just like the ones shown on the examples page, using the form below.